Can Roblox Refund Items?

No, Roblox generally does not refund items. The platform has a strict no-refund policy for most purchases. Here's what you need to know:

General Refund Policy:

Roblox does not offer refunds for Robux once a purchase has been made, including accidental purchases and unused items from the Avatar Shop and Experiences - Will I get my Robux back if I delete/do not like an Item?

What CANNOT Be Refunded:

• Catalog items (clothing, accessories, gear)
• Game passes
• Developer products
• In-game purchases
• Robux purchases
• Items you don't like or don't use anymore
• Accidental purchases (in most cases)

Limited Exceptions - When Refunds MAY Happen:

1. Item Deleted by Creator/Roblox:

   • If a cosmetic item is removed by the creator or Roblox after you purchase it, you will receive a refund

2. Unauthorized Purchases:

   • Unauthorized charges (purchases made without permission from the payment account owner) can be reported for potential refunds - Unauthorized charges & refund requests

3. Technical Issues:

   • If you paid but never received the item due to a glitch

4. Paid Access Games:

   • You can request a refund for Paid Access experiences purchased with local currency within 48 hours of purchase - Roblox Terms of Use

How to Request a Refund (Rare Cases):

1. Go to Roblox Support (roblox.com/support)
2. Submit a detailed ticket
3. Provide transaction information
4. Wait for response (may take several days)

Bottom Line: Always be careful before making purchases on Roblox, as refunds are rarely granted except in very specific circumstances!